Refund Policy
This policy explains when you can get a refund for a report or service bought from Compare Market Research.
Last updated: November 2026
1. Digital products
Our reports are digital products delivered electronically. Once a report has been delivered to you, it cannot be returned, so we do not offer refunds simply because you changed your mind or no longer need the report.
2. When we will refund or replace
We will refund you, or at your choice replace the report or give you credit towards another report, in these cases:
- we have not delivered the report within the time confirmed in your order and you have asked us to cancel;
- the report you received is materially different from the description we agreed in writing;
- the report cannot be opened or read and we cannot fix this within a reasonable time;
- you were charged more than once for the same order, or charged an amount different from the amount we confirmed.
3. How to ask
Email contact@comparemarketresearch.com within 7 days of delivery (or within 7 days of the date delivery was due, if the report was not delivered). Please include your name, company, the order or invoice reference, and what is wrong. We may ask for details so we can look into it.
4. Customized reports
A customized report is made to your instructions. Once work on it has started we may keep a fair part of the price for the work already done. We will tell you the amount before you confirm a cancellation.
5. How refunds are paid
An approved refund is paid to the original method of payment within 10 business days of approval. The time it takes to appear in your account depends on your bank or payment provider. Any bank or transfer charges that apply to the original payment are not refunded unless the error was ours.
6. Samples
Samples are free. There is nothing to refund.
7. Changes
We may update this policy. The version in force on the day we accept your order applies to that order.
Contact
Compare Market Research, the research and consultancy wing of Amayraa Group
GAT No. 720, 721, 723(P), 733, Flat Eros-503, Nyati Elan
Vagholi, Pune (Haveli), Maharashtra 412207, India
Email: contact@comparemarketresearch.com